Privacy Policy

Last Updated: February 24, 2026

Business Bravo IT Solutions, doing business as RCM Supplies (“RCM Supplies,” “we,” “us,” or “our”), operates the website rcmsupplies.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and make purchases from our online store.

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

Personal Information You Provide

We may collect personally identifiable information that you voluntarily provide when you:

  • Create an account on our Site
  • Place an order or make a purchase
  • Subscribe to our newsletter
  • Contact us via email, phone, or contact form
  • Leave a product review

This information may include:

  • Full name
  • Email address
  • Mailing/shipping address
  • Billing address
  • Phone number
  • Payment information (processed securely through third-party payment processors)

Information Automatically Collected

When you visit our Site, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on those pages
  • Date and time of your visit
  • Device identifiers

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and payment processing
  • To create and manage your account
  • To communicate with you about your orders, including order confirmations and shipping updates
  • To send you marketing communications (with your consent), such as newsletters and promotional offers
  • To improve our Site, products, and services
  • To respond to your inquiries and provide customer support
  • To detect and prevent fraud
  • To comply with legal obligations

3. How We Share Your Information

We may share your information with the following third parties:

  • Payment Processors: We use Stripe and PayPal to process payments. Your payment information is transmitted directly to these processors and is subject to their respective privacy policies.
  • Shipping Carriers: We share your name and shipping address with carriers (such as USPS, UPS, and FedEx) to deliver your orders.
  • Analytics Providers: We use Google Analytics to understand how visitors use our Site.
  • Email Marketing Services: If you subscribe to our newsletter, your email address may be shared with our email marketing provider.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

  • Essential Cookies: Required for the Site to function properly (e.g., shopping cart, login sessions).
  • Analytics Cookies: Help us understand how visitors interact with our Site.
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

5. Data Security

We implement reasonable security measures to protect your personal information, including SSL encryption for data transmitted through our Site. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights

All Customers

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your account and personal data
  • Opt out of marketing communications at any time

California Residents — CCPA Rights

If you are a California resident, under the California Consumer Privacy Act (CCPA), you have additional rights:

  • Right to Know: You may request that we disclose what personal information we have collected, used, disclosed, and sold about you.
  • Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
  • Right to Opt-Out of Sale: We do not sell your personal information. If this changes, we will provide an opt-out mechanism.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise any of these rights, please contact us at contact@rcmsupplies.com.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Order records are typically retained for a period of seven (7) years for accounting and legal compliance purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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