Terms of Service

Terms of Service

Last Updated: February 24, 2026

Welcome to RCM Supplies. These Terms of Service (“Terms”) govern your access to and use of the website rcmsupplies.com (the “Site”) operated by Business Bravo IT Solutions, doing business as RCM Supplies (“RCM Supplies,” “we,” “us,” or “our”).

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Site.

1. Eligibility

You must be at least 18 years of age to use this Site or make purchases. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

2. Account Registration

To make purchases or access certain features, you may need to create an account. You are responsible for:

  • Providing accurate and complete registration information
  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account

You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts at our discretion.

3. Products and Pricing

We strive to provide accurate product descriptions and pricing on our Site. However:

  • We do not warrant that product descriptions, images, pricing, or other content on the Site are accurate, complete, or error-free.
  • All prices are listed in U.S. dollars (USD) and are subject to change without notice.
  • We reserve the right to correct any errors in pricing or product descriptions, even after an order has been placed.
  • In the event of a pricing error, we will notify you and give you the option to proceed at the correct price or cancel your order.

4. Orders and Payment

  • All orders placed through the Site are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.
  • Payment is required at the time of purchase. We accept payment via Stripe (credit/debit cards) and PayPal.
  • By submitting an order, you represent that the payment information provided is accurate and that you are authorized to use the payment method.

5. Shipping

  • We currently ship only within the United States.
  • Shipping times and costs vary depending on the shipping method selected and your location.
  • Estimated delivery dates are not guaranteed and may be affected by carrier delays, weather, or other factors beyond our control.
  • Risk of loss and title for products purchased from our Site pass to you upon delivery of the items to the carrier.

For more details, please review our Shipping Policy.

6. Returns and Refunds

Please refer to our Return & Refund Policy for information regarding returns, exchanges, and refunds.

7. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of RCM Supplies or its content suppliers and is protected by United States and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

8. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Site or its systems
  • Interfere with or disrupt the Site or servers connected to the Site
  • Use automated tools (bots, scrapers, etc.) to access the Site without our written permission
  • Post false, misleading, or fraudulent reviews or content
  • Impersonate any person or entity

9. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RCM SUPPLIES AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless RCM Supplies, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site or violation of these Terms.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in Florida.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Site with an updated “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms, please contact us:

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